No. There is no price per label at Smart Send. Your subscription determines which features you have access to but you will never be charged per label.
No. Smart Send only provides the integration between you and your carrier. Smart Send does not sell either freight or shipping labels.
Yes. You can easily enter and use several shipping companies for the same webshop. Login to your Smart Send account and select Carrier Accounts in the menu in the top right corner. Here you can connect all your carriers.
We currently have plug and play integrations for Shopify, WooCommerce, PrestaShop and Magento 1. If you do not have one of these CMS systems then you can connect through our Rest API.
Contact the carrier directly to get an agreement.
See more info here
It is not possbile to delete shipments in the Smart Send system once a label is booked.
The booking data is sent immediately to the carriers and hence we canoot delete it afterwards. Note however that usually only actually shipped packages are invoiced by the carrier, so unused labels you have booked will not cost you anything.
NOTE If you have booked an Ad hoc pickup, you need to cancel the pickup separately with the carrier.
You can add a VOEC customs number on your Smart Send user under Customs. The customs numbers are specified for one team/website at a time. If you have several websites added on your Smart Send user, you need to add the customs numbers for each.
There can be a delay from we send the data to the carrier until it appear on their website/system.
If you still cannot see the bookings after some time, contact our support.
Each carrier has their own accepted length of both receivers name and street address.
Smart Send will show you a message if the input does not match the carriers specific rules. Please adjust the order and then book the label again.
The labels are created by the carriers themselves, Smart Send only handles the data transfer to the carrier and has no control over the layout of the label itself.
This means the carriers decide what is the correct amount of text and how to print it on the label.
All information about your user/team can be updated in our system here.
For security reasons then Smart Send cannot change your login information on your behalf once you have added personal information, created labels etc.
You can always change your password by using the forgot password
You can create a subscription either by clicking the Signup now button in the top of your screen or through the Billing section from the menu when looged into our system.
You can change the subscription the same place as you create it - Billing section
Simply click change subscription and choose the new one.
You can cancel your subscription the same place as you created it. Billing section
Simply click cancel on the subscription page.
You will have access to all our the paid features for the remaining time of your current subscription periode. Once the subscription period is over you will lose access.
Yes. You can export your shipments from the Shipments tab. Press the arrow from next to export and chose Excel.
Smart Send integrates with Shopify, WooCommerce, PrestaShop, Magento, and Ongoing.
Smart Send supports PostNord, GLS, DAO, Bring, Budbee, and Burd.
Yes, Smart Send offers a 30-day free trial.
Customers can select a pickup point during checkout using the integrated Google Maps API.
No, Smart Send includes the Google Maps API setup.
Yes, shipping labels can be printed directly from the backend of your webshop.
Yes, you can set up various shipping methods, prices, weight limits, and receiver countries.
Simplifies shipping processes, integrates with popular carriers, and offers easy label printing and tracking.
Yes, Smart Send allows sending parcels worldwide.
Yes, you can integrate with multiple carriers at once.
You can sign up on their website and start a free trial.
Yes, it is designed to streamline shipping for webshops of all sizes.
Shipping costs can be specified based on price, weight, and receiver country.
You can choose a pricing plan that fits your needs after the trial.
A free trial is available, which can serve as a demo.
By using an integrated Google Maps API.
Yes, tracking information is included with every shipment.
Yes, various shipping options can be offered to customers.
Yes, it supports multiple webshop integrations.
It is designed to easily switch between integrated carriers.
Smart Send can be setup within a couple if minutes, if you have your carrier information.
No minimum volume is mentioned; suitable for all sizes.
Detailed information is available on our website and support pages.
Special Drawing Rights (SDR) are international reserve assets created by the International Monetary Fund (IMF) to supplement member countries' official reserves. SDRs, introduced in 1969, are not a currency but represent a potential claim on freely usable currencies of IMF members, with their value determined by a basket of major currencies. SDRs help bolster reserve positions, facilitate currency exchanges, and aid in debt repayment. The table below provides the approximate exchange rate of 1 SDR and the value of 300 SDR in various currencies.
| Currency | Exchange Rate per SDR | Approx. value of 300 SDR |
|---|---|---|
| Danish Krone (DKK) | 9.86 | ~3000 DKK |
| Swedish Krona (SEK) | 11.56 | ~3500 SEK |
| Norwegian Krone (NOK) | 11.90 | ~3500 NOK |
| US Dollar (USD) | 1.41 | ~400 USD |
| Euro (EUR) | 1.27 | ~350 EUR |
Note: Exchange rates are approximate and can fluctuate based on market conditions. See current rates here